Cybersecurity incident disrupts services in Newburgh

On Tuesday, the City of Newburgh experienced a network security incident, leading to temporary disruptions in various city services. In response, the city has engaged external IT experts and other professionals to work diligently to restore full operations.

Currently, the city cannot process or accept payments for property taxes, water, sewer, sanitation services, permit fees, and parking tickets. Consequently, services at City Hall and the offices at 123 Grand Street are closed to the public until further notice.

Despite the disruption, City Police and Fire emergency lines remain operational and calls to 911 are unaffected. However, officials caution that the incident may have impacted the city’s phone and email systems, potentially causing delays in message delivery and response times.

City officials emphasized their commitment to providing updates on the restoration of services through the city’s official website and social media channels.

Residents are advised to remain patient and utilize existing phone and email contacts for urgent matters, considering the potential for delayed responses. The City of Newburgh assured the public that efforts to resolve the issue are ongoing and that regular updates will be provided to keep residents informed about the status of city services.