Victoria’s Secret takes website offline after security incident

Women fashion giant Victoria’s Secret said it suffered a security incident that forced the company to take its website offline.

 

Global lingerie, clothing and beauty retailer, Victoria’s Secret operates more than 1,300 stores globally and claims to be the world’s largest intimate specialty retailer offering a wide assortment of modern, fashion-inspired clothing. 

 

Recently, several users reported that the official website of VS has been taken offline, displaying a message indicating the company is currently addressing a security incident.

 

“Valued customers, we identified and are taking steps to address a security incident. We have taken down our website and some in store services as a precaution. Our team is working around the clock to fully restore operations. We appreciate your patience during this process, reads a message on the company website.

 

The company added that its Victoria’s Secret and PINK stores remain open and fully operational, continuing to serve customers despite the incident.

 

The company is yet to share details on the nature and scope of the security incident or whether any customer data was involved. However, in a statement shared with the media, a Victoria’s Secret spokesperson said the company is underway, with assistance from external cyber security experts, to address the issue at the earliest.

 

“We immediately enacted our response protocols, third-party experts are engaged, and we took down our website and some in store services as a precaution. We are working to quickly and securely restore operations. We continue to serve customers in our Victoria’s Secret and PINK stores,“ the spokesperson said.

 

In a note to employees and seen by Bloomberg News, Hillary Super, the lingerie retailer’s chief executive officer, said, “Recovery is going to take awhile.”

 

This incident adds to a rising trend of security breaches targeting consumer-focused companies. Earlier this week, global sportswear giant Adidas said it suffered a data security incident after an unauthorised party accessed the internal network of one of its customer service partners, compromising certain customer information.

 

Christian Dior and Tiffany & Co. also reported security incidents that compromised the personal information of its South Korean customers.