Chris Goettl at Ivanti discusses the need for CEOs to receive better context and clearer communication from their CISOs

Most CEOs can recite last quarter’s revenue to the decimal point. Ask them to describe their organisation’s cyber-risk exposure, and the answers get a little fuzzier.
For the record, I don’t think this has anything to do with executive disinterest. Cyber-security sits near the top of most boardroom agendas. The problem is how security gets explained – which, in many cases, is in technical language. That language assumes a shared fluency, which really isn’t there. This is known as the curse of knowledge in psychology.
Ivanti’s 2026 State of Cybersecurity Report found that nearly six in 10 security professionals say their teams are only moderately effective at communicating exposure to executive leadership. That sounds kind of benign as part of a report, but in practice, it’s a big deal. When a briefing confuses more than it clarifies, budget flows to the wrong places, real exposures stay hidden and the problem only surfaces when a breach forces it to.
With AI-enabled attacks getting more sophisticated and breach reports arriving weekly, the need for clean communication between security leaders and the C-suite is as high as it has ever been.
Anyone who has sat through a board-level cyber-security briefing has probably watched this pattern play out. This is the curse of knowledge at work – the cognitive bias that trips up experts when they forget that the room doesn’t share their baseline.
For security leaders, that means slipping into CVSS scores, attack surface terminology and zero-day language without unpacking what any of it means for the business. A CEO nods along. An opportunity to steer the company’s risk posture slips past.
I’m a fan of examples, so let’s say CISO reports that the team has detected 587 critical vulnerabilities this month. What the CEO needs to know is different – which of those vulnerabilities threaten the business’s ability to serve customers, and what the plan is to address them. The numbers are the same. But the framing has changed, and that is what turns a briefing into something a CEO can act on.
Board-level KPIs should tie vulnerability work back to business risk. In practice, the metrics most commonly tracked do something else. Only 51% of companies track cyber-security exposure scores or other risk-based indexes. More common are operational metrics like mean time to remediate (47%) and percentage of exposures remediated (41%).
MTTR, patch velocity and remediation rates matter operationally – they measure how efficiently a team is running. They do not measure whether the business is exposed to the threats most likely to cause harm. In isolation, they can look encouraging while obscuring a harder question. Are we addressing the right problems?
It seems like most organisations have done the homework on paper – 81% have a documented framework for defining risk appetite, and 79% quantify cyber-security risk to support enterprise decision-making. That sounds like a mature position.
Follow-through is where things fall apart. Fewer than half – 45% – say the framework is closely followed in day-to-day operations. One in three organisations struggles to prioritise risk remediation in areas like patch management, which is exactly where exposure management succeeds or fails.
When a framework lives in a PDF rather than guiding decisions, the risk appetite on record and the risk posture on the ground drift apart. The board believes the business is operating within one set of risk boundaries. In reality, it is operating within another.
CEOs need to be able to distinguish between two things: how much risk the business is willing to tolerate in pursuit of its goals; and how exposed the business actually is today. Those are separate numbers. Treating them as the same is where most boardroom cyber-security conversations go wrong.
We’ve established the problem. Now for a solution. Exposure management is purpose-built for this. It is a continuous process of identifying, prioritising and reducing risk across the full attack surface, grounded in what attackers are exploiting in the wild and what matters most to the business.
That lens works for both sides of the table. For security teams, it cuts through backlog noise – not every critical CVE is being weaponised, and not every weaponised vulnerability lives on a system that matters to revenue. For executives, it reframes the conversation around decisions they can make – which exposures could disrupt the business, which are being actively exploited and what it would take to respond if one hit.
Adoption is heading in the right direction. 57% of security professionals say their leadership understands exposure management, and 64% of organisations invested in it as of January 2026.
Turning exposure management into a shared language at the top comes down to three principles.
First, translate technical signals into a business context. Vulnerability counts are inputs. What the CEO needs is an answer to which exposures touch revenue-generating systems, customer data or regulated environments.
Second, prioritise by impact, not volume. Executives do not need to hear about every new attack technique. They need to know which ones could materially disrupt the business and whether the organisation is ready to respond.
Third, use scenarios, not spreadsheets. A story that links cause to impact to outcome – backed by data – helps leaders absorb the risk and act on it faster than any dashboard will.
Shared language is what turns cyber-security from a cost centre into a source of business resilience.
Chris Goettl is VP of Product Management at Ivanti
Main image courtesy of iStockPhoto.com and eyesfoto
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