Michelle Marx

Michelle Marx

Resilience & Business Continuity Manager


Michelle is an experienced resilience professional who specialises in business continuity, major incident management, policy development, and strategy.  She has led and managed the co-ordination of day-to-day business continuity and resilience activities; including risk identification, planning, training, testing, exercising and assurance.

Most recently she has been branching out into security and have led and implemented a complete refresh and upgrade of the TfL access control and pass system. This has resulted in not only savings, but increased physical security and staff compliance.

Her specialities include: Major Incident Management, Emergency Preparedness, Business Continuity, ISO 22301, Organisational Resilience, Risk Assessment, Community Resilience, Civil Contingencies Act, Flood Risk Management, Evacuation Planning, Training and Exercising, Post Incident Reviews, GIS Mapping, COMAH, Control Centre Operations, Structured Debriefing, CBRNe Response, NHS Emergency Planning and response, ISO 22301, Crisis Management, MOD Incident Response, Casualty Bureau Operations, Asset Management, Access Control, SharePoint, Physical/Personnel and Cyber Security, GNSS Security, Strategy, Policy, Staff Awareness and Engagement, Military Assistance to the Civil Authority (MACA)

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