John T Frost
Head of Business Continuity & Organisational Resilience Specialist
John is responsible for Marks and Spencer Group Business Continuity across 22 operational countries which are inclusive of over 85,000 colleagues, 900+ Stores, 21 Head Offices and 9 Sourcing Offices.
John is passionate about Business Continuity being seen as more than just a reactive function and instead as something that is an internal customer facing everyday value proposition. Recently recognised and awarded his MBCI by the Business Continuity Institute (BCI). John also Chair’s the RBCA (Retail Business Continuity Association) and is a member of the Sungard Advisory Board,
John is always keen to support his peer group and give something back to the industry.