John T Frost
Head of Business Continuity & Organisational Resilience Specialist
John is responsible for Marks and Spencer Group Business Continuity across 22 operational countries which are inclusive of over 85,000 colleagues, 900+ Stores, 21 Head Offices and 9 Sourcing Offices.
John is passionate about Business Continuity being seen as more than just a reactive function and instead as something that is an internal customer facing everyday value proposition.¬†¬†Recently recognised and awarded his MBCI by the Business Continuity Institute (BCI). John also Chair‚Äôs the RBCA (Retail Business Continuity Association) and is a member of the Sungard Advisory Board,
John is always keen to support his peer group and give something back to the industry.