Victoria’s Secret recovers from cyber attack, restores all critical systems

Women’s fashion giant Victoria’s Secret said it has restored all critical systems that were taken offline following a significant data security incident the company suffered earlier this year.

 

In May, global lingerie, clothing and beauty retailer Victoria’s Secret said it suffered a data security incident that forced the company to take its official website offline.

 

The company added that its Victoria’s Secret and PINK stores remained fully operational and continued to serve customers despite the incident.

 

VS immediately launched an investigation, with assistance from external cyber security experts, to determine the nature and scope of the incident. The company also activated its incident response protocols, eradicated unauthorised access, and notified relevant law enforcement authorities about the same.

 

While initially VS did not share details of the incident, later, in a press release, the company said that on May 24, it detected a “security incident involving its information technology systems.” 

 

“As a precaution, the Company also temporarily shut down its corporate systems and e-commerce website on May 26, 2025. The website was restored on May 29, 2025 and work is ongoing to restore full access to corporate systems,” VS said in its press release.

 

In a recent filing with the U.S. Securities and Exchange Commission, VS reported that it has restored its critical systems, which are now fully operational, and is working with external cyber security experts to assess the impact of the cyberattack.

 

“All critical systems are restored and fully operational. We continue to assess the full scope and impact of the incident. 

 

“This incident has not caused a material disruption to our operations to date and we do not believe it will have a material impact to our fiscal year 2025. 

 

“The investigation remains ongoing and we have incurred, and may continue to incur, expenses and other financial impacts related to this incident, which could negatively impact our future financial results,” Victoria’s Secret said in its filing.