San Francisco-Marin Food Bank says hackers stole 60,000 customers' personal details

San Francisco-Marin Food Bank said it suffered a major cyber attack that compromised the personal, financial and healthcare records of more than 60,000 individuals.

 

Headquartered in San Francisco, California, San Francisco-Marin Food Bank is a nonprofit organisation that aims to end hunger in San Francisco and Marin by distributing food and addressing the root causes of hunger.

 

In a data security incident notice posted on its website, the food bank said that on May 31, it identified unauthorised access to its internal network. The organisation immediately launched an investigation, with assistance from external cyber security experts, to determine the nature and scope of the incident.

 

“The thorough investigation determined the access occurred between May 10, 2024 and May 30, 2024,” reads the notice.

 

The compromised data included names, Social Security numbers, driver’s license/state ID numbers, taxpayer ID numbers, passport numbers, government ID numbers, financial account information, credit/debit card information, medical information, and health insurance information.

 

In a filing with the Office of Maine Attorney General, the food bank said that it has identified at least 60,180 individuals who were impacted by the incident.

 

“In response to this incident, we conducted a thorough investigation, notified and worked with law enforcement, changed network passwords, and reviewed our policies and procedures,” the Bay area food bank added.

 

The organisation has advised all affected individuals to regularly monitor their credit reports, account and benefit statements and report any suspicious activity to law enforcement authorities, including the police and state attorney general. It has also offered one year of complimentary identity protection and credit monitoring services through TransUnion to all affected individuals.

 

At the time of writing, no known hacker group claimed responsibility for the cyber attack on San Francisco-Marin Food Bank. The food bank is yet to share details on who is behind the attack or if it has received a ransom demand.