Keil Hubert on managing human instinct in security

Imagine that you’re attending an industry conference. The organiser chose a casino with an attached conference centre for the event. You’re eating breakfast, chatting with your peers, waiting for the chime announcing the first session of the day. Suddenly, an excited voice carries over the morning chatter: “I just got two hundred eighty!” All eyes turn to the speaker; she looks feverish with excitement. Instantly, several conference attendees sprint for the room’s exits, eager to take advantage of the craps table while the dice are “hot.” They take out their cash and buy a pile of chips, forgetting they’re supposed to be in a scheduled session. Was it worth it? Were the dice rolling their way?

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