Preparing for a cyber crisis: ‘The more you sweat on the training field, the less you’ll bleed on the battlefield’

It’s irrational to expect people to perform effectively in a crisis if you’ve never trained them on their roles, responsibilities, and resources. Wise CSOs borrow a technique from the army and pre-emptively employ guided practice sessions to prepare their staff, superiors, and stakeholders on who does what, when, and why.