
teissTalk host Jenny Radcliffe was joined by Gary Sorrentino, Global Deputy CIO, Zoom; Marios Clark, Chief Information Security Officer, Zava; and Paul Baird, Chief Technology Security Officer, UK, Qualys how security teams have been adjusting to the new normal.
How Zoom stepped up to the plate
The pandemic presented Zoom with a once-in-a-century opportunity, as well as a gigantic challenge. The number of the platform’s users have soared from 10 million to 300 million in a few months. The onboarding of business and non-business users at scale called for a sustained period of all-hands-on-deck type of intensive product development. The features that were given priority at the beginning of pandemic included the waiting room, passwords and the integration with twitter. As Covid hit, “help people!” became Zoom’s new motto. For example, the company has supported schools by providing 95 million minutes of telelearning and it has been an instrumental channel of telehealth too.
Why many CISOs need to get their act together
Surveys have shown that the average CISO doesn’t practise what they preach. They have admitted to reusing passwords that often consisted of the name of their dog and an occasional exclamation mark if a special character was also asked for. More shockingly, they would also use public wi-fi networks without a VPN. Covid, however, has put an end to the era of the CISO sitting in an ivory tower. With the new cyber security challenges that the distributed team presents, CISOs need to engage with all aspects and IT environments of the business and ensure they set a good example for employees.

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